Legal notice

1.1 This Legal Notice sets out important information about Caliora (“Caliora”, “we”, “us” or “our”) and governs your use of our website and online store (the “Website”).
1.2 By accessing or using the Website, you agree to be bound by this Legal Notice, together with our Terms of Service, Privacy Policy, Returns & Refunds Policy and Shipping Policy.

Information about us
2.1 Caliora is established in the United Kingdom.
2.2 Our contact details are:

Website content
3.1 The content on the Website is provided for general information and for the purpose of offering and selling our products. While we aim to ensure that the information is accurate and up to date, we make no representation, warranty or guarantee, whether express or implied, that the content on the Website is complete, accurate or current.
3.2 We may update, modify or remove content from the Website at any time without prior notice.

No medical or professional advice (if applicable)
4.1 Any information on the Website relating to wellness, sleep, comfort, health or similar topics is provided for general informational purposes only and is not intended to constitute medical or professional advice, diagnosis or treatment.
4.2 You should always seek the advice of a qualified healthcare or other professional regarding any medical or health‑related questions or concerns, and you should not disregard professional advice or delay seeking it because of something you have read on the Website.
4.3 Our products are not intended to diagnose, treat, cure or prevent any disease or medical condition, unless explicitly stated and authorised under applicable law.

Third‑party links and resources
5.1 The Website may contain links to third‑party websites or resources that are not owned or controlled by Caliora. These links are provided for your convenience only.
5.2 We have no control over, and are not responsible or liable for, the content, policies or practices of any third‑party websites or resources.
5.3 The inclusion of any link does not imply endorsement or approval by Caliora. You access third‑party websites at your own risk.

Intellectual property
6.1 All intellectual property rights in the Website and its content (including text, graphics, logos, images, product designs, videos and software) are owned by, or licensed to, Caliora and are protected by copyright, trade mark and other intellectual property laws.
6.2 You may view and use the Website and its content for your personal, non‑commercial use only.
6.3 You must not copy, reproduce, modify, distribute, transmit, display, publish, sell, license, or create derivative works from any part of the Website or its content without our prior written consent, except where permitted by law.
6.4 “Caliora” and any associated logos or marks used on the Website are trade marks of Caliora or are used under licence. You may not use these marks without our prior written permission.

Liability and disclaimers
7.1 Nothing in this Legal Notice excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.
7.2 To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms, express or implied, that may apply to the Website or any content on it.
7.3 We do not guarantee that the Website will be available at all times, uninterrupted or error‑free, or that it will be free from viruses or other harmful components. You are responsible for implementing appropriate safeguards (such as antivirus protection) to protect your devices and data.
7.4 We will not be liable for any loss or damage arising out of or in connection with:

Use of the Website
8.1 You must use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any other person.
8.2 You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or by attempting to gain unauthorised access to the Website, the server on which it is hosted, or any related systems.
8.3 We may suspend, restrict or terminate your access to the Website if we reasonably believe you are in breach of this Legal Notice or our Terms of Service.

Governing law and jurisdiction
9.1 This Legal Notice and any dispute or claim arising out of or in connection with it (including non‑contractual disputes or claims) are governed by the laws of England and Wales.
9.2 If you are a consumer resident in the UK, you may bring proceedings in the courts of England and Wales or in the courts of the part of the UK where you live.
9.3 If you are a business customer, you agree that the courts of England and Wales will have exclusive jurisdiction.

Changes to this Legal Notice
10.1 We may update or amend this Legal Notice from time to time to reflect changes in our practices, legal requirements or the services we offer.
10.2 Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website after any changes have been made will constitute your acceptance of the updated Legal Notice.

Contact us
11.1 If you have any questions about this Legal Notice, please contact us at: